We're Here To Help
Your satisfaction is important to us. Use the contact form to email us your questions about parts and pricing, technical support, customer service and more. Please allow a few days for a response. For immediate assistance please call the office during phone support hours.
If you need help ordering or have any other questions about placing an order, please send a detailed message or call the office with details during phone support hours.
Please send specific system information and detailed issue information and allow a few days for a response via email. Or call the office with details during phone support hours, please provide detailed bike and system information.
225 S 65th St
Kansas City, KS 66111 US
Office Phone: 913-228-1978
Monday through Friday, 8AM to 5PM Central.
Phone Support Hours
Monday through Friday, 10AM to 3PM Central.
You can check your order details and status in your customer account. "Awaiting Fullfillment" status means we have received the order and payment, but have not begun to process the order yet. Most orders are processed and shipped within a week, and deliver in 1 to 3 days once shipped.
Check your email
Make sure you enter and spell your email address correctly. If you do not receive a reply, your email address may have been incorrect or your email may have filtered out the reply. So check your junk / spam folders. Please add email@example.com to your email contacts to ensure delivery of the email response to your inquiry.